This may be a remote role, which can sit in any of the following 25 states: AZ, CO, FL, GA, IL, IN KS, MD, MI, MN, MO, MS, NC, NE, NM, OH, OK, SC, TN, TX, UT, VA, WI, WV, and WY. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
We have Customer Experience agents across the country helping drive our mission forward from the comfort and safety of their homes. DISHs first priority is customer experience, and our agents excel at simplifying lives and helping communities get the most from their TV experience.
Our customer base is centered around the heart of hometown America. Were proud to offer exclusive TV packages for first responders, health care workers, military and veterans, and some of the most dedicated community members we are honored to call customers, friends, and neighbors.
For over 30 years we have been tuned in to the needs of customers. Its why weve earned the J.D. Power accolade of being #1 in Overall Customer Service five years in a row, and #1 in overall Customer Satisfaction three years in a row.
As a Spanish Bilingual Customer Experience Representative, you will serve as an information resource for billing, programming, and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you! In this role, you will:
Whats in it for you?
We are looking for determined, energetic individuals to provide excellent customer service by answering inbound technical and service calls from the comfort of your home.
Ideal representatives have:
All representatives must have:
Where you'll be working:
You'll be working from home! At DISH, we understand the modern employee may need to operate fast on their feet and out of the office. Working from home allows you to perform a professional workday from the comfort of your home.
As a Work-at-Home (WAH) employee, you will have additional responsibilities concerning your home environment and the requirements regarding the capabilities of your computer and mobile device.
Work-at-Home Technical Requirements:
Computer & Accessories
Home Environment and Work Space
All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by DISH, except where required by law.
Starting Pay varies by your home location:
Arizona $14.75 + .50 Spanish Language Differential
Colorado $12.50 + .50Spanish Language Differential
Colorado, Denver $14.77 + .50 Spanish Language Differential
Florida $12.50 + .50 Spanish Language Differential
Georgia $11.50 + .50 Spanish Language Differential
Illinois $13.50 + .50 Spanish Language Differential
Indiana $12.50 + .50 Spanish Language Differential
Kansas $12.50 + .50 Spanish Language Differential
Maryland $13.50 + .50 Spanish Language Differential
Michigan $13.50 + .50 Spanish Language Differential
Minnesota $13.75 + .50 Spanish Language Differential
Mississippi $11.00 + .50 Spanish Language Differential
Missouri $12.50 + .50 Spanish Language Differential
Nebraska $14.75 + .50 Spanish Language Differential
New Mexico $10.50 + .50 Spanish Language Differential
North Carolina $11.50 + .50 Spanish Language Differential
Ohio $15.00 + .50 Spanish Language Differential
Oklahoma $12.50 + .50 Spanish Language Differential
South Carolina $11.00 + .50 Spanish Language Differential
Tennessee $11.50 + .50 Spanish Language Differential
Texas $12.50 + .50 Spanish Language Differential
Texas, El Paso County $13.00 + .50 Spanish Language Differential
Texas, Hidalgo, Starr, Willacy & Cameron Counties $ 10.50 + .50 Spanish Language Differential
Utah $12.50 + .50 Spanish Language Differential
Virginia $11.50 + .50 Spanish Language Differential
Wisconsin $12.50 + .50 Spanish Language Differential
West Virginia $12.00 + .50 Spanish Language Differential
Wyoming $12.50 + .50 Spanish Language DifferentialUncapped Commission:
At Dish, we celebrate and embrace diversity and inclusion, where all people are welcome and supported. Learn more about how our employees come together, share common interests and make important connections, both in and out of work; Employee Resource Groups.
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Candidates need to successfully complete a pre-employment screen, which may include a drug test.