Site Manager (Honolulu HI)

Pearl Harbor, HI
Posted: 2021-04-11

Description

Job Description:

Job Description

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Job Summary:

Leidos is seeking a Site Manager to support the government site group at Pearl Harbor in Honolulu, HI as one of the key members of the Field Services team. The candidate will be responsible for all service delivery to the assigned site group, to include managing performance against Service Level Requirements (SLRs) and targeted metrics.

Primary Responsibilities

  • Manage team responsible for providing desktop support at assigned site location

  • Plan, direct, and monitor operational/tactical activities of the team

  • Provide Subject Matter Expertise and technical leadership for onsite staff. Act as chief point of contact for team members as frontline escalation point regarding on-site issues

  • Responsible for informing Leidos leadership of incidents and issues and facilitating resolution

  • Leads direct and review the work of team who exercise latitude and independence in their assignments

  • Responsible for staffing, performance feedback and coaching, and managing administrative duties for direct reports

  • Establish relationship with internal customers and other functional managers

Basic Qualifications

  • US Citizen

  • DoD Secret Clearance

  • BS degree and 8-12 years of prior relevant experience or Masters with 6-10 years of prior relevant experience. Will accept HS diploma with 12-15 years of prior relevant experience in place of degree

  • Valid DoD 8570 IAT Level II: Security+ or higher Certification

  • Must demonstrated expertise in IT Enterprise Operations

  • Excellent customer service skills

  • Excellent oral and written communication skills

Preferred Qualifications

  • Organized and detail-oriented

  • Strong leadership skills

  • Self-motivated/ self-directing

  • Strong collaboration, prioritization, and adaptability skills required. Relationship building

  • Ability to manage and prioritize own work, and that of their team

  • Independent decision making

  • Analytical thinking; thinking out of the box

  • Ability to effectively communicate with all organizational levels (SME to Senior Management)

  • Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

External Referral Bonus:

Ineligible

Potential for Telework:

No

Clearance Level Required:

Secret

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Manager

Job Family:

Network Administration and Ops

Pay Range:

Leidos is a Fortune 500information technology, engineering, and science solutions and services leader working to solve the worlds toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The companys 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.


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About

Job Categories

PART_TIME

Organization

Leidos

Job Location

TELECOMMUTE

Occupational Category

Reference Number

350363

Country

USA

Latitude

24.859832

Longitude

-168.021815

Valid through:

2022-02-09