Tools and Operations Lead

Description

Job Description:

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Job Summary:

Leidos is seeking a Tools and Operations Lead to support End User delivery as one of the key members of the Seat Services team. The candidate will build, develop, and automate business processes throughout the Seat Services team.

Primary Responsibilities

• Build automated tools

• Manages a small team consisting of End User professionals to support the build, development, and automation of business processes

• Provide primary input to hiring, firing, promotion and rewards decisions for direct reports

• Apply continual service improvement methodologies to existing processes

• Provide oversight to all operational processes

• Collaborate with cross-functional teams to create specific and efficient communication between tools

Basic Qualifications

• US Citizen

• DoD Secret Clearance

• Bachelors degree and 5 years of prior related work experience. 10 years relative experience acceptable in place of a degree

• Must demonstrated expertise in project management methodologies

• Must demonstrated expertise in IT Enterprise Operations

• Excellent customer service skills

• Excellent oral and written communication skills

• Excellent programming and automation skills

Preferred Qualifications

• Organized and detail-oriented

• Self-motivated/ self-directing

• Strong collaboration, prioritization, and adaptability skills required. Relationship building

• Ability to manage and prioritize own work

• Independent decision making

• Analytical thinking; thinking out of the box

• Ability to effectively communicate with all organizational levels (SME to Senior Management)

• Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

• Knowledge of SQL, Microsoft Access and other database tools

• Knowledge of a variety of programming languages

• Knowledge of Agile practice

External Referral Bonus:

Potential for Telework:

Clearance Level Required:

Travel:

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Leidos is a Fortune 500information technology, engineering, and science solutions and services leader working to solve the worlds toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The companys 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.